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The global recession rocked the Shipping and Logistics industry with idling vessel capacity, significant reduction in volume, and immense pressure on pricing and margins.... Full story
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Insurance is a profession where you work very hard and handle a lot of stress to make the money you do! And that’s not a passionate insurer saying it. But, as I see it,... Full story
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This is a BPO implemenation overview short paper. It is intended to be the first in a series of articles.... Full story
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Players in the industry realize the importance of monitoring and improving customer satisfaction as an integral part of their business plan. How can partnering with a pro... Full story
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Wealth management companies have been severely impacted by the recession. To underscore its impact, Assets Under Management (AUM) were down 19.4 per cent in December 2008... Full story
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In this podcast, we will discuss with Arijit his thoughts on effective change management - probably the single most important thing which differentiates success from fail... Full story
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I recently came across a quote by Jimmy Carter, which said, “We have become not a melting pot, but a beautiful mosaic. Different people, different beliefs, different ye... Full story
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"We have about 1500 business analysts in our organization, spread across 25 or more countries around the globe. These analysts work with their respective business unit... Full story
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The demand for finance and accounting outsourcing (FAO) services is strong and will continue to grow in 2010, according to the findings of The WNS Annual CFO Survey 2010.... Full story
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Insurance fraud costs companies and the insured tens of millions of dollars. In auto insurance alone, the focus of this article, fraud is staggering. As per National Crim... Full story
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In this podcast, we discuss with Rajesh Desingu on how insurance companies can leverage Business Process Outsourcing to improve research and analytics across the core ins... Full story
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The credit crunch has led companies to consider extending their Days Payable Outstanding (DSO) in order to optimize working capital. There are different approaches that c... Full story
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In order to lead the pack, organizations must transform themselves into leaner and more efficient enterprises. Can outsourcing help companies in this pursuit? ... Full story
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Hear key takeaways and Manish’s perspective on the Annual CFO survey that polled over 100 senior finance executives from US and UK, in organizations $3 billion+ revenue... Full story
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CSC Positioned in 'Leaders' Quadrant of Leading Industry Analyst Firm's ...MarketWatch (press release)CSC's advanced capabilities include systems design and integration, information technology and business process outsourcing, applications software ...and more »... Full story
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Outsourcing 2010 - The Road Ahead
Top 10 Outsourcing Trends for 2010 by IAOP Full story
When Sharing Is Not Caring. How to ...
Paul Liu and John Wagster of Freeborders outline best practices for protecting a company’s intellectual property (IP) when outsourcing. Full story
Interview with ACS CEO Lynn Blodget...
Every year, the IAOP makes ten predictions for the coming year. One of the top 10 predictions for 2010 was for the continuation of outsourcing merger and acquisitions Full story
Thinking Differently
New Ideas for Taking on Globalization’s Toughest Challenges Full story
Practical Globalization Wisdom
An Introduction to Globalization Wisdom and the Seven Secrets Atul Vashistha, Chairman, Neo Group and Neo Advisory. Full story
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Ghana: 50 Year Old "New" Kid on the...
Ghana makes their case to outsourcers
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