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Complicated health-care rules can create jobsPhiladelphia Inquirer... common practice for those in the "business process outsourcing" business. What's uncommon for that business is where Corporate Call Center operates its ...Corporate Call Center Names Dan Wittner Executive Vice President of Sales ...Insurance News Net (press release)Corporate Call Center to Add 250 Call Center PositionsEON: Enhanced Online News (press release)all 17 news articles »... Full story

PhillyInc: Complicated health-care rules can create jobsPhiladelphia Inquirer... common practice for those in the "business process outsourcing" business. What's uncommon for that business is where Corporate Call Center operates its ...Corporate Call Center Names Dan Wittner Executive Vice President of Sales ...Insurance News Net (press release)Corporate Call Center to Add 250 Call Center PositionsEON: Enhanced Online News (press release)all 15 news articles »... Full story

Corporate Call Center Appoints Dan Wittner EVP of Sales, Marketing, and Client ...Citybizlist (press release)Corporate Call Center (CCC), a fast growing Business Process Outsourcing (BPO) service provider that specializes in supporting the full customer lifecycle ...Corporate Call Center to Add 250 Call Center PositionsEON: Enhanced Online News (press release)all 13 news articles »... Full story

Ohio bans offshoring as it gives tax relief to outsourcing firmComputerworldBut the company apparently used call center works in El Salvador, prompting Strickland to ask for a review and the subsequent order last month "to ensure ...... Full story

Firstsource bags Rs 50-cr customer service deal from Axis BankEconomic TimesMUMBAI: Back office provider Firstsource Solutions has clinched a five-year outsourcing agreement with Axis Bank, India's third-largest private sector bank. ...and more »... Full story

Injazat Data Systems signs Managed Print Service agreement with Dolphin EnergyAl-BawabaSuch a comprehensive solution is in line with Injazat's mission to deliver long-term value and benefits based on excellence in customer service and ...and more »... Full story

Businessolver names Brooke Bartholomay Knight Vice President of Client ServicesPR Web (press release)... Brooke's senior level experience in HR outsourcing services delivery to continue to grow our reputation of exceptional customer service in the industry. ...... Full story

TRG Customer Solutions Inaugurates New Call Center at Elkins, WVPR-USA.net (press release)TRG Customer Solutions, a leading global business process outsourcing (BPO) provider of customer management solutions and technologies, celebrated the ...... Full story

There are jobs that are not meant to be outsourcedWilkes Barre Times-LeaderBut while manufacturing and customer service jobs may leave you speaking with someone from Asia or Eastern Europe, there are dozens of jobs in the US that ...and more »... Full story

RCCSP Now Offers Training, Certification for Call Center DirectorsTMCnetResource Center for Customer Service Professionals (RCCSP) Professional Educational Alliance now offers just that in its new Call Center Director Training ...... Full story

Firstsource Announces Expansion Of Healthcare Leadership TeamMarketWatch (press release)He has long been recognized as an industry thought leader with a deep commitment to organizational excellence and exceptional customer service. ...and more »... Full story

Agent Training, not Location, Key to Call Center SuccessIT Business Edge (blog)... the idea of outsourced jobs. Putting politics aside, consumers just aren't as happy with calls handled by offshore agents. The study found call center ...... Full story

The Business InsiderThe JetBlue Steven Slater Situation Proves Customer Service Is DeadThe Business Insider"So when companies are looking for places to cut costs, they write, "it's easy to justify trimming service staff, or outsourcing." Chalk up customer service ...and more »... Full story

TRG Customer Solutions Inaugurates New Call Center at Elkins, WVPR.com (press release)Headquartered in Jacksonville, FL, TRG Customer Solutions is a leading global business process outsourcing (BPO) provider of customer relationship ...... Full story

Farid Jarrar's Appointment as Stellar CIO - a Harbinger to ExcellenceTMCnetStellar also announced they have been awarded a call center outsourcing contract with one of Australia's leading energy retailers. The energy retailer chose ...and more »... Full story